1. Introduction
MKSOL TECH ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we handle personal information collected through our website at https://mksoltech.com, our client engagements, consultation bookings, contact forms, and related digital services.
By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website or submit personal information to us.
2. Information We Collect
We collect information that you provide directly to us, information collected automatically when you use our website, and information received from third-party services that help us operate our business.
Information you provide
- Name, email address, phone number, and company name when you contact us or book a consultation
- Project details, budget range, service interests, and messages submitted through our forms
- Account credentials if you access an admin or client portal
- Billing and invoicing details when you become a client
Information collected automatically
- IP address, browser type, device information, and operating system
- Pages visited, time spent on pages, referral URLs, and interaction data
- Cookies and similar technologies as described in our Cookie Policy
3. How We Use Your Information
We use the information we collect for the following purposes:
- Responding to inquiries, consultation requests, and support messages
- Delivering software development, AI, and related professional services
- Managing projects, contracts, invoices, and client communications
- Improving our website, services, and user experience
- Sending service-related updates, proposals, and administrative notices
- Analyzing website traffic and marketing performance
- Protecting against fraud, abuse, and security threats
- Complying with legal obligations and enforcing our Terms & Conditions
4. Legal Bases for Processing
Where applicable under data protection laws such as the GDPR, we process personal data based on one or more of the following legal bases: your consent, performance of a contract, our legitimate business interests (such as improving services and communicating with prospects), and compliance with legal obligations.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Inquiry and marketing records are typically retained for a reasonable period to manage follow-up and business development. Client project records are retained in accordance with contractual and accounting requirements.
7. Data Security
We implement appropriate technical and organizational measures designed to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, restrict processing, object to processing, and request data portability. You may also withdraw consent where processing is based on consent.
To exercise these rights, contact us at hello@mksoltech.com. We will respond within the timeframe required by applicable law.
9. International Data Transfers
MKSOL TECH serves clients globally. Your information may be processed in countries other than your own, including the United States. Where required, we implement appropriate safeguards for cross-border data transfers.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date. Material changes may also be communicated through our website or by email where appropriate.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact MKSOL TECH:
- Email: hello@mksoltech.com
- Phone: +1 (234) 567-8900
- Address: 123 Tech Avenue, Silicon Valley, CA 94025, USA
Questions about this policy?
Contact MKSOL TECH at mksoltech@gmail.com or +92 336 1922795.